Please choose carefully as we do not give refunds if you simply change your mind or make the wrong decision. We will offer an exchange or Gift Card though. If goods purchased are faulty please contact the Babyco team to arrange reply paid return of the item for repair or replacement if item is unable to be repaired. Email firstname.lastname@example.org or phone our repairs department on (03) 9404 1235. If you receive an item and it is not as described please contact us within 7 days of purchase and we will rectify this as quickly and smoothly as possible for you. If we have sent you an incorrect item, contact us and we will rectify this as quickly and smoothly as possible for you.
For Hygiene reasons we cannot return some items such as potties, toilet trainers, breast pumps etc. Please contact us for more information.