- Delivery & Returns
- What you get
Ergobaby Omni 360 Carrier Pearl Grey. Ergobaby’s newest innovation is redefining excellence. The NEW Omni 360 Carrier is a forward-facing, newborn-ready baby carrier that delivers better-than-ever comfort and ergonomics without the need for an Infant Insert. This easy to use carrier offers all carry positions and adjusts to support babies from newborn to toddler (3.2-15kgs). The Omni 360 features a uniquely variable bucket seat that evolves as baby grows. The seat supports baby in the recommended hip-healthy ‘M-Shape’ seated position across all carry positions, including forward facing. Enjoy the convenience of being able to quickly and easily switch baby to face in or out on the go. The Omni 360 ensures proper head and neck support for babies at all ages and stages with the foldable and extendable integrated head and neck cushion. Parents will love the features of the Omni 360 which ensure extra comfort and a better fit for a wider range of body types. The features include lumbar support, extra-cushioned crossable shoulder straps with easy-to-reach buckles, and the bonus of a new detachable pouch perfect for keys and phone. The Ergobaby Omni 360 is the all-in-one baby carrier for everyone that simply does it all.
Features and Benefits: -Hip-healthy M-shape seated position -Head & neck support cushioned & adjustable -Tuck-away baby hood for sun protection and privacy -Lumbar support for long-wearing comfort -Padded crossable shoulder straps for a snug fit -Easy-reach buckling on the front -Grows from newborn to toddler (3.2-20kgs) -No infant insert needed -All carry positions: front facing you, front facing out, hip & back -Quick & easy to switch baby to face out or face in on the go -Double-lock buckle for extra safety -Detachable pouch included -Simple on-product instructions -Easy & discreet breastfeeding
Delivery & Returns
We ship the majority of our items from Melbourne, Australia via Fastway Couriers. All of our items are traceable with tracking numbers.
Delivery of goods will usually take between 5 to 10 working days. This time frame may vary according to the area the goods are being delivered to. Please provide an accurate street address when placing an order. If you live in a Rural area please make sure you click the rural freight charge under "Delivery Method". We will not deliver to a PO Box. We do not ship to Hamilton Island, 4803. We are unable to call customers prior to delivery.
If for any reason Babyco are unable to despatch goods within a one week period from date of your order, Babyco will contact you and advise expected despatch date. Should this be unsuitable to you, Babyco will offer either a full refund of monies paid, or suggest an alternate product (whichever option you prefer).
If you are not at home at the time of delivery you will be left a card inside your mailbox requesting you to contact Fastway* or pick up at your local Fastway Branch*. For security purposes all items must be signed for and cannot be left at your premises without a signature unless your request this when confirming your order.
You can view shipping costs when you proceed to the checkout. When entering your delivery address, you will be required to pick the correct area of delivery and enter your post codes which advises the shipping charge. Please take your time to select the correct area as if this is incorrect, this will delay your order. Delivery Costs for within Australia are Victoria $5.00, New South Wales $10.00, Tasmania $15.00, Adelaide $15.00, Perth $22.00, Queensland $22.00, Australian Captial Territory $10.00, Rest of South Australia $25.00, Rest of Western Australia $35.00, Northen Territory - This area will be quoted at the checkout after the post code has been entered and a extra $5.00 Shipping charge for all orders if you live in a rural area.
$5 Shipping on all Clothing Orders
All Clothing Orders are $5.00 Freight (plus $5.00 rural fee if rural) for all of Australia. This is for Ricochet Kids and Mobi Minors Clothing ONLY. Excludes Swaddles.
Heavy Items Delivery Fees
For Heavy items the above delivery fees may not apply and the freight amount will be calculated once items are in you cart. For Heavy items you will be advised via email from the courier company that your order is going to be delivered, if no one is home at the time of delivery an extra delivery fee will occur. Freight is based on each state and sometimes the correct freight price is not always calculated when checking out. We will contact you if this is the case, and advise of any extra delivery fees.
On the very rare occasion that a parcel may go missing we need to lodge an investigation with the courier company. This investigation can take 5-10 working days for the courier company to complete.
If you have received anything that is not correct, faulty or damaged please call us on (03) 9404 1235 or email firstname.lastname@example.org and we will discuss how to rectify this as quickly and as smoothly as possible for you.
For larger items such as furniture we may need to use an alternate courier company if the items are too large or heavy – we will contact you if this is the case, and advise of any extra delivery fee.
Please ensure upon arrival of your delivery you check each box carefully and ensure there is no visible damage. Carefully check each carton corner for impact damage. If you can see damages please advise the driver before you sign for the items.
Once you have signed for your items you will have 24 hours from drop off to open up and check that all items are in new condition. If there are any damages you must contact us within the 24 hours period.
When you request items to be delivered, those items purchased from Babyco are made pursuant to a shipment contract. This means that risk of loss and title for such items pass to you upon delivery to the carrier.
Carrier body: 100% premium cotton canvas, grey
Carrier lining: 100% cotton poplin, grey
Carrier weight: 1150 grams
Usage Range: Birth to toddler; from 3.2kg to 15kgs – no infant insert required
Shoulder straps: Adjustable, padded shoulder straps with crisscross option Double-adjustment waistbelt with lumbar support for added lower-back support; can be worn high or low to maximize comfort. Adjusts from 66 – 140cm (26-55”)
Chest strap: Sliding adjustment
SPF 50+ Sleeping Hood: Integrated, 100% cotton poplin with elastic edging and snap-to-strap attachments. Supports baby’s head while sleeping and protects from sun and wind. Filters 99.8% of harmful UVA and UVB light.
Fill: 100% cotton batting in body of carrier to soften edges
Detachable pouch included for storage.
Machine washable: Cold with mild detergent on gentle cycle. Dry on delicate cycle and remove when seams are still damp. Air dry Do not bleach.
Tumble dry low. Do not iron. Do not dry clean
What you get
1 x Ergobaby Omni 360 Carrier - Pearl Grey