- Delivery & Returns
Nuk Baby Care Welcome Set.
Nuk Welcome Set. As the saying goes: to be prepared is half the victory. That is also true for expectant parents, who await the arrival of their little miracle full of anticipation. So that they can reassuredly welcome their little offspring home, a few prior purchases are required. That is why NUK has put together a Welcome Set with seven selected, practical products for baby’s everyday routine in a beautiful little bag. And just in case the parents may not have already thought about it, the eight-part set also makes a wonderful present from friends or relatives. The NUK Welcome Set – the perfect, first basic set for newborns.
NUK Genius My First NUK Soother
When choosing a soother for their baby, many parents put their trust in the NUK Genius. It satisfies a baby’s innate need to suck and is both calming and comforting. When babies actively suck on their soother, this helps to give important exercise to the mouth and jaw muscles and promotes healthy oral development. Its NUK Shape was developed together with medical experts and is continually undergoing further optimisation. So, we have been able to improve the NUK Shape that is right for the jaw and make the NUK Genius Soother even kinder to teeth: The extra-flat baglet offers the tongue more space, enabling natural sucking movements. The teat neck of the NUK Genius is even thinner and narrower to reduce pressure on the jaws and teeth.
Hygienic safekeeping is ensured for the little “training device” by the transparent NUK Soother Box.
NUK Baby Brush
The NUK Baby Brush offers optimal hygiene as it can be washed at 60°. Its soft nylon bristles are extra soft so they are the best way to care for and massage your baby’s sensitive scalp. The handle is shaped to be held securely and in the fashion colour of light grey colour it has a modern, up-to-date look.
NUK Baby Nail Scissors
NUK Baby Nail Scissors offer the greatest safety for little hands: they make baby nail care so simple and cut gently and accurately. They have blades made of stainless steel and their rounded tips make them extra safe. A non-slip, soft material covers the handles and, for safe storage, the scissors have a protective cap made of synthetic material.
NUK Cool Teether Set
The NUK Cool Teether Set helps your baby in two ways: the “Classic” massage ring massages the roof of the mouth and the gums, while the “Cool” teething ring, which contains no liquid, cools any painful spots. The ergonomic shape of the ring means that your baby can reach all areas of the jaw easily. Chewing on the teething ring also stimulates the flow of saliva and helps prevent tooth decay. Not only do the soft studs of the surface make children want to touch the teething ring, they also want to play with it by snapping it together.
NUK Brush-and-Bite Teething Trainer and NUK Brushing Trainer
The NUK Brush-and-Bite Teething Trainer and NUK Brushing Trainer are ideal for introducing your child to teeth cleaning step-by-step. The Brush-and-Bite Teething Trainer gently massages specific areas of the gums and the roof of the mouth and helps to relieve the pressure from teething. The soft, bite-resistant rubber tips of the Brushing Trainer gently clean the first visible, little teeth. Your child learns the right movement for cleaning teeth at the same time. Both have non-slip safety handles. The protective ring prevents either trainer being put too far into your child’s mouth. It can also be used as a stand.
The NUK Bag, with its modern and trendy star pattern, is kept neutral by being in the colours of white, grey and mint green. It has room for other things that parents can need for their child when out and about. The bag is made of Oeko-Tex tested, washable materials (hand wash) and produced to a high, quality standard, so that both parents and child will be able to enjoy it for a long time.
Delivery & Returns
We ship the majority of our items from Melbourne, Australia via Fastway Couriers. All of our items are traceable with tracking numbers.
Delivery of goods will usually take between 5 and 10 working days. This time frame may vary according to the area the goods are being delivered to. Please provide an accurate street address when placing an order. If you live in a Rural area please make sure you click the rural freight charge under "Delivery Method". We will not deliver to a PO Box. We do not ship to Hamilton Island, 4803. We are unable to call customers prior to delivery.
If for any reason Babyco are unable to despatch goods within a one week period from date of your order, Babyco will contact you and advise expected despatch date. Should this be unsuitable to you, Babyco will offer either a full refund of monies paid, or suggest an alternate product (whichever option you prefer).
If you are not at home at the time of delivery you will be left a card inside your mailbox requesting you to contact Fastway* or pick up at your local Fastway Branch*. For security purposes all items must be signed for and cannot be left at your premises without a signature unless your request this when confirming your order.
You can view shipping costs when you proceed to the checkout. When entering your delivery address, you will be required to pick the correct area of delivery and enter your post codes which advises the shipping charge. Please take your time to select the correct area as if this is incorrect, this will delay your order. Delivery Costs for within Australia are Victoria $5.00, New South Wales $10.00, Tasmania $15.00, Adelaide $15.00, Perth $22.00, Queensland $22.00, Australian Captial Territory $10.00, Rest of South Australia $25.00, Rest of Western Australia $35.00, Northen Territory - This area will be quoted at the checkout after the post code has been entered and a extra $5.00 Shipping charge for all orders if you live in a rural area. All Clothing Orders are $5.00 Freight (plus $5.00 rural fee if rural) for all of Australia. This is for Ricochet Kids and Mobi Minors Clothing ONLY. Excludes Swaddles. For Heavy items the above delivery fees may not apply and the freight amount will be calculated once items are in you cart. For Heavy items you will be advised via email from the courier company that your order is going to be delivered, if no one is home at the time of delivery an extra delivery fee will occur. Freight is based on each state and sometimes the correct freight price is not always calculated when checking out. We will contact you if this is the case, and advise of any extra delivery fees.
On the very rare occasion that a parcel may go missing we need to lodge an investigation with the courier company. This investigation can take 5-10 working days for the courier company to complete.
If you have received anything that is not correct, faulty or damaged please call us on (03) 9404 1235 or email email@example.com and we will discuss how to rectify this as quickly and as smoothly as possible for you.
For larger items such as furniture we may need to use an alternate courier company if the items are too large or heavy – we will contact you if this is the case, and advise of any extra delivery fee.
Please ensure upon arrival of your delivery you check each box carefully and ensure there is no visible damage. Carefully check each carton corner for impact damage. If you can see damages please advise the driver before you sign for the items.
Once you have signed for your items you will have 24 hours from drop off to open up and check that all items are in new condition. If there are any damages you must contact us within the 24 hours period.
When you request items to be delivered, those items purchased from Babyco are made pursuant to a shipment contract. This means that risk of loss and title for such items pass to you upon delivery to the carrier.