- Delivery & Returns
- What you get
Keep tabs on your baby with this VTech Wi-Fi remote access video baby monitor. The integrated camera captures HD footage in real time, while built-in Wi-Fi technology facilitates video transmission to your mobile device. This VTech Wi-Fi remote access video baby monitor features infrared night vision for video capture at night, plus a temperature sensor and motion alerts for added safety.
- 5" Colour Viewer with 1080p HD Camera with automatic night vision, 2x local digital zoom and 1-x remote digital zoom
- Remote viewing/recording via the free VTech app
- Record images/video to your smartphone/tablet memory using the app
- Two-way talk with the camera from viewer or remotely via the app
- 5 soothing lullabies and 4 natural sounds
- Temperature sensor
- Motion detection alerts
- Sound activation mode
- Up to 5 hours active video monitoring time before re-charging
- Secure & encrypted local and remote video transmissions
- Can pair,view and control up to 4 cameras on the Viewer & the VTech app (RM5712 sold separately). Multi-cam viewing modes are single cam, split screen or patrol mode
- VTech app available for download on Android and iOS Phones
Delivery & Returns
We ship the majority of our items from Melbourne, Australia via Fastway Couriers. All of our items are traceable with tracking numbers.
Delivery of goods will usually take between 5 to 10 working days. This time frame may vary according to the area the goods are being delivered to. Please provide an accurate street address when placing an order. If you live in a Rural area please make sure you click the rural freight charge under "Delivery Method". We will not deliver to a PO Box. We do not ship to Hamilton Island, 4803. We are unable to call customers prior to delivery.
If for any reason Babyco are unable to despatch goods within a one week period from date of your order, Babyco will contact you and advise expected despatch date. Should this be unsuitable to you, Babyco will offer either a full refund of monies paid, or suggest an alternate product (whichever option you prefer).
If you are not at home at the time of delivery you will be left a card inside your mailbox requesting you to contact Fastway* or pick up at your local Fastway Branch*. For security purposes all items must be signed for and cannot be left at your premises without a signature unless your request this when confirming your order.
You can view shipping costs when you proceed to the checkout. When entering your delivery address, you will be required to pick the correct area of delivery and enter your post codes which advises the shipping charge. Please take your time to select the correct area as if this is incorrect, this will delay your order. Delivery Costs for within Australia are Victoria $5.00, New South Wales $10.00, Tasmania $15.00, Adelaide $15.00, Perth $22.00, Queensland $22.00, Australian Captial Territory $10.00, Rest of South Australia $25.00, Rest of Western Australia $35.00, Northen Territory - This area will be quoted at the checkout after the post code has been entered and a extra $5.00 Shipping charge for all orders if you live in a rural area.
$5 Shipping on all Clothing Orders
All Clothing Orders are $5.00 Freight (plus $5.00 rural fee if rural) for all of Australia. This is for Ricochet Kids and Mobi Minors Clothing ONLY. Excludes Swaddles.
Heavy Items Delivery Fees
For Heavy items the above delivery fees may not apply and the freight amount will be calculated once items are in you cart. For Heavy items you will be advised via email from the courier company that your order is going to be delivered, if no one is home at the time of delivery an extra delivery fee will occur. Freight is based on each state and sometimes the correct freight price is not always calculated when checking out. We will contact you if this is the case, and advise of any extra delivery fees.
On the very rare occasion that a parcel may go missing we need to lodge an investigation with the courier company. This investigation can take 5-10 working days for the courier company to complete.
If you have received anything that is not correct, faulty or damaged please call us on (03) 9404 1235 or email email@example.com and we will discuss how to rectify this as quickly and as smoothly as possible for you.
For larger items such as furniture we may need to use an alternate courier company if the items are too large or heavy – we will contact you if this is the case, and advise of any extra delivery fee.
Please ensure upon arrival of your delivery you check each box carefully and ensure there is no visible damage. Carefully check each carton corner for impact damage. If you can see damages please advise the driver before you sign for the items.
Once you have signed for your items you will have 24 hours from drop off to open up and check that all items are in new condition. If there are any damages you must contact us within the 24 hours period.
When you request items to be delivered, those items purchased from Babyco are made pursuant to a shipment contract. This means that risk of loss and title for such items pass to you upon delivery to the carrier.
CHRISTMAS DELIVERY CUT OFF:
Please have your orders in by the below dates to recieve before Christmas:
Melbourne: 18th of December
Victoria: 14th of December
New South Wales: 14th of December
Tasmania: 9th of December
Adelaide: 14th of December
Perth: 9th of December
Queensland: 14th of December
Australian Capital Territory: 14th of December
Rest of South Australia: 9th of December
Rest of Western Australia: 6th of December
Northern Territory: 6th of December
Rural: 6th of December
Infrared night vision lets you see in the dark
Check on your little one without turning on a light to prevent waking him or her up in the middle of the night.
View detailed video
5" LCD color display lets you clearly see the full-motion video to ensure your little one is safe.
Lets you clearly communicate with your little one as if you're in the same room. Volume control enables you to adjust the listening level to suit your preferences.
Wi-Fi baby monitor
Delivers live video and audio of your little one to your compatible Android device.
Monitor the temperature in your nursery
A temperature sensor on the parent unit shows you when it's time to adjust the thermostat.
What you get
1 x Baby Unit, 1 x Parent Unit