- Delivery & Returns
When babies start kicking, grasping, lifting their heads or sucking on a soother, it is all an important part of their daily "fitness regime", because the muscles in their legs, arms, back and even in their faces too, have to develop and be exercised. The interplay between an agile tongue, strong jaw muscles and a correctly-shaped roof of the mouth is an important requirement for healthy, trouble-free breathing, problem-free feeding and, later, speech development.
The NUK Genius Soother is more than just a new soother: it is an innovation. Together with the orthodontic practitioner, Dr med. dent. Hubertus von Treuenfels, and based on the latest medical and technical findings, a new soother has been successfully developed, which not only soothes, but also makes an important contribution to healthy all-round development. The shape of the teat is based on the tried and tested NUK shape that is right for the jaw. In the NUK Genius, the shape of the baglet has been further optimised, to reduce the pressure on the teeth and jaws to a minimum.
NUK Silicone Soothers are made from a high-quality synthetic material. The clear silicone material is easy to clean and particularly heat-resistant. It can be boiled, is free from harmful substances, odourless, transparent and has a smooth surface – all qualities that are important in a soother.
Colour style will be selected at random.
- Even kinder to teeth thanks to improved shape: less pressure on jaw and teeth
- Extra soft on top and very flat baglet
- Teat neck now thinner and particularly narrow
- Adapts optimally to the palate and gives the tongue more space
- 2 Pack
- Suitable for children aged 6-18m
Delivery & Returns
We ship the majority of our items from Melbourne, Australia via Fastway Couriers. All of our items are traceable with tracking numbers.
Delivery of goods will usually take between 5 to 10 working days. This time frame may vary according to the area the goods are being delivered to. Please provide an accurate street address when placing an order. If you live in a Rural area please make sure you click the rural freight charge under "Delivery Method". We will not deliver to a PO Box. We do not ship to Hamilton Island, 4803. We are unable to call customers prior to delivery.
If for any reason Babyco are unable to despatch goods within a one week period from date of your order, Babyco will contact you and advise expected despatch date. Should this be unsuitable to you, Babyco will offer either a full refund of monies paid, or suggest an alternate product (whichever option you prefer).
If you are not at home at the time of delivery you will be left a card inside your mailbox requesting you to contact Fastway* or pick up at your local Fastway Branch*. For security purposes all items must be signed for and cannot be left at your premises without a signature unless your request this when confirming your order.
You can view shipping costs when you proceed to the checkout. When entering your delivery address, you will be required to pick the correct area of delivery and enter your post codes which advises the shipping charge. Please take your time to select the correct area as if this is incorrect, this will delay your order. Delivery Costs for within Australia are Victoria $5.00, New South Wales $10.00, Tasmania $15.00, Adelaide $15.00, Perth $22.00, Queensland $22.00, Australian Captial Territory $10.00, Rest of South Australia $25.00, Rest of Western Australia $35.00, Northen Territory - This area will be quoted at the checkout after the post code has been entered and a extra $5.00 Shipping charge for all orders if you live in a rural area.
$5 Shipping on all Clothing Orders
All Clothing Orders are $5.00 Freight (plus $5.00 rural fee if rural) for all of Australia. This is for Ricochet Kids and Mobi Minors Clothing ONLY. Excludes Swaddles.
Heavy Items Delivery Fees
For Heavy items the above delivery fees may not apply and the freight amount will be calculated once items are in you cart. For Heavy items you will be advised via email from the courier company that your order is going to be delivered, if no one is home at the time of delivery an extra delivery fee will occur. Freight is based on each state and sometimes the correct freight price is not always calculated when checking out. We will contact you if this is the case, and advise of any extra delivery fees.
On the very rare occasion that a parcel may go missing we need to lodge an investigation with the courier company. This investigation can take 5-10 working days for the courier company to complete.
If you have received anything that is not correct, faulty or damaged please call us on (03) 9404 1235 or email firstname.lastname@example.org and we will discuss how to rectify this as quickly and as smoothly as possible for you.
For larger items such as furniture we may need to use an alternate courier company if the items are too large or heavy – we will contact you if this is the case, and advise of any extra delivery fee.
Please ensure upon arrival of your delivery you check each box carefully and ensure there is no visible damage. Carefully check each carton corner for impact damage. If you can see damages please advise the driver before you sign for the items.
Once you have signed for your items you will have 24 hours from drop off to open up and check that all items are in new condition. If there are any damages you must contact us within the 24 hours period.
When you request items to be delivered, those items purchased from Babyco are made pursuant to a shipment contract. This means that risk of loss and title for such items pass to you upon delivery to the carrier.